Privacy Policy

Who we are

Our website address is: http://pothead.coffee/

Pot Head Coffee is the trading name of Stark Projects Ltd, a company registered in England and Wales under company registration number 10719099 and whose address is Pot Head Coffee, 16-18 Finch Drive, Springwood Ind Estate, Braintree, Essex, United Kingdom, CM7 2SF.

What personal data we collect and why

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you submit a contact form on this website, your data is sent directly to our team via email, where it is then stored securely. If you opt-in for marketing when you submit the contact form, then your data is also sent to MailChimp. The Mailchimp privacy policy is available here: https://mailchimp.com/legal/privacy/.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Google Analytics: This website uses Google Analytics – https://support.google.com/analytics/answer/6004245 – Google Analytics is a simple, easy-to-use tool that helps website owners measure how users interact with website content. As a user navigates between web pages, Google Analytics provides website owners JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page. The Google Analytics JavaScript libraries use HTTP Cookies to “remember” what a user has done on previous pages / interactions with the website.

Facebook Pixel: Pot Head Coffee may from time to time use Facebook Advertising, Facebook Pixel Re-Marketing, and communications. This tool allows Pot Head Coffee to understand and deliver ads and make them more relevant to you. The collected data remains anonymous and Pot Head Coffee cannot see the personal data of any individual user. However, the collected data is saved and processed by Facebook. Facebook may be able to connect the data with your Facebook account and use the data for their own advertising purposes (in accordance with Facebook’s Data Use Policy found under: https://www.facebook.com/about/privacy/). Facebook has ultimate control of the information gathered through Facebook Advertising, Facebook Pixel Re-Marketing, and communications. You can opt-out of Facebook’s use of cookies and Facebook Pixel Re-Marketing through settings on your Facebook Account.

Yotpo: Pot Head Coffee use a third-party reviews provider to show that our reviews are real and from real customers. This service is embedded into the website and uses cookies to track if a customer interacts with the reviews before purchasing. Yotpo Terms of Service: https://www.yotpo.com/terms-of-service/

Stripe: Pot Head Coffee uses Stripe to process debit /credit card payments. Stripe uses cookies to process and authenticate payments. Stripe Privacy Policy – https://stripe.com/gb/privacy

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Mailchimp – Name, Email Address, and any other contact information. This is so we can send out newsletters, updates and promotions via email. The Mailchimp privacy policy is available here: https://mailchimp.com/legal/privacy/.

Stripe – Payment processing – This is so we can take payment via debit / credit card. The Stripe privacy policy is available here: https://stripe.com/gb/privacy

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Contact information

If you have any questions or concerns please email: info@pothead.coffee

Pot Head Coffee
Stark Projects Ltd
16-18 Finch Drive
Springwood Ind Estate
Braintree
Essex
CM7 2SF